Refund Policy

At Luniqua, we are dedicated to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied, you may return your item under the conditions outlined below.

Return Eligibility:

  1. The product must be in its original, unused condition.
  2. The product must be returned in its original packaging, with all tags and labels attached.
  3. The return request must be made within 30 days of the delivery date.

Return Process:

  1. Contact our customer service team at  to request a return.
  2. Clearly state the reason for the return at the time of your request. Please note that the reason provided will be reviewed and cannot be changed once submitted.
  3. Once your return request is approved, you will receive detailed instructions on how to proceed with the return.
  4. Pack the product securely in its original packaging.
  5. Ship the product to the address provided by our customer service team. Customers are responsible for return shipping costs.

Upon Receipt and Inspection:

  1. If the product is in its original condition, we will process your refund within 30 days.
  2. The refund will be issued to the original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.